Ticket Exchange

Subscribers may mail, fax or email their ticket exchange request at any time throughout the season, provided that a written request accompanying the VOIDED out tickets are received no later than 48 hours prior to the date of the performance. If pre-paid parking was purchased with your tickets be sure to include the voided parking ticket. First exchange is processed free of charge. Any exchange thereafter is subject to a handling fee.

Non-subscribers have the option of presenting their tickets via US mail or in person, provided that a written request accompanying the VOIDED out tickets are received no later than 48 hours prior to the date of the performance. The non-subscription exchange fee is $10 per ticket.

Ticket exchanges are for Detroit Opera performances only. We cannot process exchanges or refunds for Broadway In Detroit performances or other rentals such as Shen Yun.

We regret that we cannot accept exchanges by phone.

On-Sale

2022-23 Subscriptions

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Refunds

All sales are final. We do not offer refunds or cancellations. Prior to the performance you may exchange your tickets or donate them to Detroit Opera and receive a donation tax-receipt.

Will Call

Will Call is located on the Broadway Street side and opens 90 minutes before the performance.

Seat Numbering

House-right seats are identified with even numbers: 102, 104, 106, etc. House-left seats are numbered odd: 101, 103, 105, etc. Main floor center section seats are numbered consecutively starting at 201: 201, 202, 203, etc. Mezzanine and balcony center sections seats run consecutively starting at 301: 301, 302, 303, etc.

Late Seating

Latecomers are seated during a pause in the program. Late seating policies are at the discretion of the production.

Bag Policy

For the safety of our patrons, performers, staff and volunteers, Detroit Opera has implemented additional security measures. All persons and bags entering will be subject to inspection. Thank you for your cooperation.

ALL BAGS and PURSES are limited in size to a maximum of 5” x 8” x 2”.  Exceptions to this policy include bags needed due to medical necessity or care including diaper bags, breast pumps and other medical devices. Medical bags must measure smaller than 14" x 14" x 6".

In the interest of safety, the following items may not be brought into the Detroit Opera House:

• Outside beverage or food of any kind
• Bottles, cans, glass, metal or liquid containers of any kind excluding bottles for babies
• Weapons of any kind (including guns, pocket knives, pepper spray, and mace)
• Toy or fake weapons
• Alcohol or illegal substances
• Animals (except service animals)
• Video and/or sound recording devices including laptops, tablets, iPads and/or Go Pros
• Umbrellas with pointed tips
• Backpacks
• Poles, sticks, or selfie sticks
• Laser pointers
• Hard-sided bags of any kind
• Any other item deemed unsafe by venue personnel
• Additional items may be added on an event by event basis

Accessible Seating

Accessible seating is available in all price ranges on the orchestra level. When inquiring about tickets, please ask about these locations if you require special accommodations.

Children

Children are welcome to opera and dance performances presented by Detroit Opera. Babies in arms are not permitted. All guests are required to hold a ticket, regardless of age.

Events such as those presented by Broadway in Detroit and Shen Yun may establish their own age restrictions. Please refer to their respective website below for complete details.

• • • Broadway in Detroit - FAQ 

Fees

All ticket orders are subject to a $10 processing fee.

Rush Tickets

Student Rush

Check with Box Office one week prior to the performance date.

• Detroit Opera productions/presentations of opera & dance
• On sale beginning 90 minutes before curtain
• 2 tickets per student ID
• Best available seating
• $25 tickets (Student ID required)