Auditions and Employment

Detroit Opera Orchestra Horn, Timpani, Oboe, & Harp Auditions

Detroit Opera Orchestra Cello, Bassoon, & Second Violin Auditions

The Fountain of Tears (Ainadamar) Ensemble Audition

Box Office Associate

Department: Marketing and Communications

Classification: Full-Time or Part-Time (see “Additional Information” below), Non-Exempt

Work Schedule: Weekend and evenings required, variable schedule dependent on the performance calendar

Posting Ends: October 24, 2022

How to apply: Qualified applicants should submit their resume via email to employment@detroitopera.org

Position Summary:

The Box Office Associate (BOA) is responsible for assisting patrons with all ticketing and purchase needs of Detroit Opera (DO) and the Detroit Opera House (DOH). Possessing strong customer services skills, the BOA serves patrons efficiently, accurately, and politely at all points of contact. The BOA acts as a steward of DO and helps convey DO’s season and the company’s mission to patrons and the interested public. The BOA understands and ensures the highest level of patron satisfaction.

Position Responsibilities:

Work during theatre box office hours and show times, selling tickets, answer phones and service internal and external customers.
Greet and serve all patrons in a positive, supportive, friendly, and polite manner in accordance with DO’s patron-centered culture of excellence.
Sell subscription and single tickets to all Opera and Dance events by phone and in person in the box office.
Work with Box Office Manager to monitor sales.
Assist customers with questions regarding internet ticket purchases.
Perform data entry of phone/mail/telemarketing/ ticket orders using box office ticketing system.
Manage patron concerns on behalf of DO, assuring each patron a timely and thoughtful response, and escalate complaints or concerns to other box office staff when necessary.
Assist with printing will call tickets prior to show time.
Monitor the box office phone system for both internal and external guests.
Through positive working relationships with staff, maintain knowledge of current and recent DO events and activities.

Required Qualifications:

High school diploma or GED
Exceptional interpersonal skills, both in person and by phone, in order to effectively communicate with patrons, staff members, volunteers, performers, other DO constituents and the general public.
Demonstrated customer service skills.
Possess the ability to work well in an extremely fast paced, ever changing environment.
Ability to problem-solve and think quickly on one’s feet.
High degree of flexibility in response to daily shifting priorities.
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

1-year or more of box office or ticket sales experience.
Experience with Tessitura and/or Ticketmaster preferred.
Experience working in an opera or ballet company, or knowledge of standard opera and dance repertoire highly preferred.

Essential functions/physical demands:

The person in this position works a flexible schedule, including some weekends and holidays, in accordance with DO’s box office needs.
The person in this position speaks on the telephone for long periods of time.
The person in this position remains in a standing position for periods of time.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended. Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Detroit Opera is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the DO mission.

Additional Information:

The Box Office Associate position can be part-time or full-time, depending on the employee’s preference/availability.

Crowd Manager, Part-Time

Department: Safety and Security

Classification: Part-Time, Non-Exempt

Work Schedule: This position maintains a flexible work schedule, and is part of a pool of Crowd Managers, who work various performances/events at the Detroit Opera House.

Salary: $15/hr.

How to apply: Qualified applicants should submit their resume by email to employment@motopera.org.

Position Summary:

Detroit Opera (DO) is southeast Michigan’s premier venue for opera and dance, and is a contemporary cultural-corner stone of the City of Detroit. Located in the heart of downtown, near Comerica Park, Detroit Opera offers a dynamic work environment. DO Crowd Managers work with the Security Team to provide services designed to ensure the safety of Detroit Opera and the Detroit Opera House patrons, visitors, performers during performances and other events. Through working cohesively with the DO Security and Events teams Crowd Managers work to secure the safety of patrons, visitors, and performers by regulating traffic control, maintaining access to entrances and emergency exits, and performing security screenings—when required. 

Responsibilities:

Regulate traffic by managing the movement of activities and guests

Monitor entrances and exits to ensure proper egress, in accordance
Observe crowds in order to keep vigilant watch for signs of danger
Correspond with the Manager on Duty, Director of Security, and the Manager of Venue Operations to adequately provide emergency care within the existing security plan framework.
Ensure security and safety of patrons, visitors, performers, and staff, through adherence to DO security policies
Ensure security and safety of the venue, and perform security screening when required

Interact with guests attending events, provide information and direction in a positive and friendly manner

Required Qualifications:

High school diploma or GED equivalent 
Ability to pass state background check

Minimum 1 year of experience as a crowd manager or related events management experience
Demonstrated customer service skills

Desired Qualifications:

Security experience

Law enforcement experience 
Crowd control/venue management certification

Essential functions/physical demands:

The person in this position works evenings and weekends, in accordance with the events schedule.

The person in this position navigates stairwells, hallways, and other areas of the Detroit Opera House.
The person in this position stands for up to 3 hours at a time.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Director of Marketing and Communications

Department: Marketing and Communications

Classification: Full-Time, Exempt

Work Schedule: Monday-Friday, occasional weekends/evenings as needed, in accordance with the performance schedule

How to apply: Qualified applicants should submit their resume and cover letter via email to employment@detroitopera.org

Position Summary:

The Director of Marketing and Communications (DoMC) is responsible for the successful development and implementation of Detroit Opera’s (DO) marketing, branding, sales, research, and communications efforts. Simultaneously, the DoMC is responsible for developing a cohesive marketing strategy, curating the company’s image, and raising visibility and awareness of DO both locally and nationally to support all institutional goals. The DoMC shares DO’s commitment to Diversity, Equity & Inclusion, and collaborates with the President & CEO and the Artistic Director to establish a marketing strategy that supports the artistic vision and operating objectives of the Opera Company and its various business units.

Key Job Responsibilities:

Lead initiatives in the development and implementation of innovative marketing, communications, and sales/service strategies to achieve revenue goals, build the DO brand, promote opera and dance offerings, and raise awareness both locally and nationally of DO programs and achievements.
Develop annual communication strategies and plans for DO and oversee the implementation of all related aspects.  
Develop plans and lead messaging decisions for communicating DO and activities to the media.
Develop plans and lead messaging decisions for website, social media, and e-communications programs.
Develop season and single ticket sales goals and revenue projections in collaboration with other senior leaders, and the Senior Manager of Ticketing and Box Office Operations.
Lead discussions relating to the determination of ticket pricing, discounting, and scaling of performance venues to maximize attendance and revenue.
Lead DO’s research efforts to better understand and respond to its patrons utilizing both qualitative and quantitative forms of research.
Steward the DO brand, including consistently enforcing company-wide use of graphics standards and style guidelines as well as key organizational messages.

Required Qualifications:

Bachelor’s degree in marketing, communications or related degree, or equivalent education and experience.
Seven or more years of experience successfully leading marketing and communications functions of a complex organization. Performing arts experience preferred.
Five years of focused experience in customer or member acquisition and retention.
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in backgrounds, cultures, values, and viewpoints as the foundation for an inclusive environment.
Proven ability to build strong brands and increase earned income.
Demonstrated communication skills, both written and verbal. 
Proficiency with email marketing, ticketing systems, and Microsoft Office Suite.

Desired Qualifications:

Demonstrated experience with marketing communication disciplines and multi-channel campaign design and execution.
Experience with Tessitura preferred.
Preference for candidates with experience in a subscription-based environment.

Essential functions/physical demands:

The person in this position attends occasional evening and weekend rehearsals and performances of DO and DOH, outside of normal office hours.
The person in this position remains in a stationary position for periods of time.
The person in this position occasionally moves throughout the building to access files.

Application Deadline

Event Medic, Part-Time

Department: Safety and Security

Classification: Part-Time, Non-Exempt

Work Schedule: This position maintains a flexible work schedule, and is part of a pool of Event Medics, who work various performances/events at the Detroit Opera House.

Salary: $16/hr.

How to apply: Qualified applicants should submit their resume by email to employment@motopera.org

Position Summary:

Detroit Opera (DO) is southeast Michigan’s premier venue for opera and dance, and is a contemporary cultural-corner stone of the City of Detroit. Located in the heart of downtown, near Comerica Park, Detroit Opera offers a dynamic work environment. DO Event Medics work with the Security Team to provide services designed to ensure the health and safety of Detroit Opera and the Detroit Opera House patrons, visitors, performers during performances and other events. Event Medics work to secure the safety of patrons, visitors, and performers by providing immediate medical care to any and all individuals who fall ill, to be vigilant of individuals displaying signs or symptoms of illness, to call for or facilitate communication with emergency first responders, and provide crowd management services for the safety of patrons, visitors, employees and artists. 

Responsibilities:

Immediately respond to all medical emergencies in accordance with the relevant procedures and policies.

Observe crowds in order to keep vigilant watch for symptoms and early signs of illness or medical emergencies. 
Treat symptoms of minor injuries, such as small cuts/scrape, dizziness, nausea, headaches, contacting emergency medical services as needed.    
Correspond with the Manager on Duty, Director of Security, and the Manager of Venue Operations to adequately provide emergency medical care within the existing security plan framework. 
Participate in traffic control duties for large events, as needed.

Required Qualifications:

High school diploma or GED equivalent 
Ability to pass state background check
EMT-B license
Demonstrated ability to work ethically and dependably

Desired Qualifications:

EMT-I license or EMT-P license highly preferred
Nursing/other health care experience 
Security experience 
Crowd manager experience

Essential functions/physical demands:

The person in this position works evenings and weekends, in accordance with the events schedule.

The person in this position navigates stairwells, hallways, and other areas of the Detroit Opera House.
The person in this position stands for up to 3 hours at a time.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Human Resources Coordinator

Department: Human Resources

Classification: Full-Time, Noexempt

Work Schedule: Monday-Friday

Posting Ends: December 7, 2022

How to apply: Qualified applicants should submit their resume and cover letter via email to employment@detroitopera.org

Position Summary:

As a member of Detroit Opera’s (DO) Human Resources department, the Human Resources Coordinator executes many necessary serial and continuous tasks essential to the company’s daily operations. Under the leadership and guidance of the Director of Human Resources (HR Dir.), the HRC largely supports DO through hiring, by organizing and initiating recruitment for open positions, and by administering first-day orientation of new employees. The HRC supports current staff by coordinating DO’s benefits , executing necessary steps of open enrollment and fielding unemployment claims. The HRC possess strong communication skills and effective organization skills. The HRC is an advocate for both the company and its employees, and exercises discretion and tact at all times.

Specific Responsibilities:

Initiate the recruitment process for open positions, including, crafting job descriptions and job postings, preparing and conducting recruitment kick-off meetings, and posting open positions to various networks and websites.
Organize and filter candidate applications, and in coordination with HR Dir., prescreen candidates.
Schedule interviews with the hiring committee members and initiate candidate background checks.
Plan new hires’ first-day orientation, and in collaboration with other staff, prepare all materials, including new hire documents, computer hardware, email accounts, office phones, and employee ID.
Conduct first-day orientation, administering necessary new hire documents, entering new employees into the payroll system, briefing new employees on benefits, highlighting important company policies as described in the employee handbook, and briefing new employees on IT.
Work with the HR Dir. to schedule open enrollment sessions for employees to be briefed on benefit plans. Distribute open enrollment materials to employees.
Working with DO’s benefits broker, create and finalize the open enrollment process, assisting employees with technical enrollment issues
Inform benefits broker of new and terminated employees enrolled in benefits.
Create new hire and qualifying event COBRA documents for benefits-eligible employees
Send monthly carrier invoices to AP for payment
Resolve eligibility, coverage, and other benefits issues as they arise
Monitor incoming determinations, and other similar documents, from Michigan's Unemployment Insurance Agency (UIA) and respond to all UIA documents concerning DO.
Organize and curate employee personnel files, both physical and digital, and all other HR documents.
Respond to employee verifications and similar requests/orders.
In coordination with the HR Dir., conduct regular tasks to uphold and maintain DO’s policies and procedures.

Required Qualifications:

High school diploma/GED
Minimum 1 year of clerical/administrative experience
Proficient in Office 365 suite, including Outlook, Word, and Excel
Demonstrated organizational skills
Demonstrated written and verbal communication skills

Ability to handle confidential information discreetly and with tact
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

Bachelor’s degree in human resources, or related field
SHRM knowledge
Human resources work experience

Essential functions/physical demands:

The person in this position occasionally moves materials weighing up to 30 pounds
The person in this position remains in a stationary position for periods of time
The person in this routinely occasionally moves throughout the building to access files

Application Deadline

Major Gifts Officer

Department: Development

Classification: Full-Time, Exempt

Work Schedule: Monday-Friday, occasional evenings and weekends required

How to apply: Qualified applicants should submit their resume and cover letter via email to employment@detroitopera.org

Position Summary:

The Major Gifts Officer position is a key member of the Development Department’s team who will be responsible for the identification, cultivation, solicitation and stewardship of current and prospective donors. The Major Gifts Officer is an opportunity for a motivated and experienced development professional to impact strategy and growth for Detroit Opera’s Development Department. This position requires both strategic vision and a hands-on approach with knowledge of all facets of development and a good working understanding of nonprofit best practices. The successful candidate will be motivated to network socially and have a call and passion for building relationships with those in decision making positions; is high energy with a positive attitude and the ability to provide superior donor service; and a dynamic self-starter who can think strategically and provide solutions.

This position reports to the Director of Development and works closely with the President & CEO, Artistic Director, and other organizational leaders.

Specific Responsibilities:

In partnership with board and staff leadership, support strategy of Detroit Opera's annual giving, capital, and other identified campaigns
Support the CEO, Artistic Director, and Development Committee members in their personal solicitation activity by providing background information and any required materials.
Develop & manage a portfolio of approximately 100 - 125 qualified major individual gift prospects with the goal of securing investments in the capital campaign and artistic initiatives as well as maintaining and increasing investments in the annual fund
Key staff manager for the solicitation and stewardship of the DiChiera Society - an annual portfolio of donors that give $2,500+
Build and facilitate plans to cultivate existing donors and prospects with the goal of opening new opportunities for funding and to deepen existing relationships
Work closely with volunteer leadership to engage in solicitations and other cultivation/stewardship activities
Attend meetings of board committees and other relevant working groups and meetings as assigned
Prepare a yearly Work Plan, aligned with financial targets, as well as professional goals and objectives
Keep detailed, comprehensive and accurate records of contacts with all prospects and donors
Participate in all events of the Development department including donor stewardship events, donor lounge shifts, board engagement and other key fundraising events throughout the year.
Other duties as assigned.

Required Qualifications:

Bachelor’s degree and 3-5 years of development experience with increasing levels of responsibility and achievement in executing a successful fundraising program or equivalent combination of education and experience
Demonstrated experience in personal solicitations of gifts $10,000+
Robust history of fundraising results
Demonstrated interpersonal skills with an ability to work easily and effectively with volunteers and staff, and sensitive to the needs of individuals and able to maneuver within multiple departments
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in backgrounds, cultures, values and viewpoints as the foundation for an inclusive environment
Effective leadership skills with a proven track record for meeting goals and objectives
Strong analytical skills, action-oriented, decisive, accurate and timely with the ability to work in an ever-changing environment and adjust priorities accordingly
Strategist that is motivated by deadlines and measurable outcomes with the ability to work well under pressure; persistence, perseverance, tenacity, integrity and patience
Proficient in Microsoft Office Suite, including MS Word, Excel and PowerPoint

Desired Qualifications:

Experience working with a donor database such as Tessitura or Raiser’s Edge

Essential functions/physical demands:

The person in this position occasionally works weekends and evenings to participate in development activities.
The person in this position occasionally remains in a stationary position for periods of time.
The person in this position occasionally navigates throughout the building to attend meetings and access files.

Application Deadline

Production Manager

Department: Production

Classification: Full-Time, Exempt

How to apply: Qualified applicants should submit their resume and cover letter via email to employment@detroitopera.org

Position Summary:

The Production Manager is a key member of the production team and serves as the primary liaison for all personnel who work behind-the-scenes (“production personnel”), including but not limited to: designers, stage managers, costume, wardrobe, wig & makeup, and vendors, and providing them with a welcoming and supportive environment. In this role, the incumbent manages the day-to-day production planning for opera, dance, and other institutional events or activities requiring production support. This position reports to the Chief Artistic Production Officer and works collaboratively within the production department and cross-departmentally across the organization. This position supervises the Production Assistant.

Specific Responsibilities:

PRODUCTION

General Production

Manage inventory of DO-owned equipment and instruments, tracking updates and insurance information using ArtsVision.
Secure rental of instruments required by program instrumentation as identified by orchestra librarian and/or orchestra personnel.
Maintain fiscal responsibility in processing and tracking timely payment of vendor invoices; secure estimates and contract vendors based on budgetary limits.
Prepare production budgets, forecasts, and co-production budget settlements.
Review technical riders and collect feedback from technical department in order to respond to dance companies, designers, etc. in a timely manner.
Be familiar with and ensure compliance with IATSE, AFM, and AGMA collective bargaining agreements.
Take lead responsibility for determining COVID testing needs, schedule, acquisition of tests, working closely with the Artistic Administrator and HR.
Ensure clear communication and detailed coordination between needs of designers, directorial staff, technical department, costume department, WMU crew, music department, etc.
Work closely with the technical and costume departments to either develop or redesign a clear system for cataloguing, inventory, and organization of warehouse items.

Production Rentals

Prepare, update, and maintain comprehensive production materials associated with Detroit Opera-owned productions available for rent.
Coordinate logistics surrounding shipment & return of production rental materials, working in tandem with the technical and costume departments.
Prepare rental agreements and serve as primary liaison with the renting opera company.

Hospitality & Servicing

Ensure hospitality logistics and servicing for all production personnel and contribute to creating a welcoming and supportive environment.
Produce informational materials for production personnel, including but not limited to: parking, production schedules, venue/company protocols & policies.
Coordinate the booking of travel, housing accommodations, and ground transportation for visiting production personnel.

Contract Administration

Responsible for production personnel contract administration, drafting agreements, obtaining signatures, scanning and electronic filing, and tracking of contract status.
Hire, contract, and supervise production personnel including but not limited to: assistant directors, stage managers, assistant stage managers, supertitle operator, WMU personnel, répé
Ensure all production personnel have submitted necessary paperwork for employment and distribute to appropriate staff.
Prepare and file visa applications for visiting foreign production personnel.
Ensure timely payment of fees and wages due to various production personnel.

SCHEDULING

Manage and ensure accuracy of production schedules for all opera and dance
Create and maintain keyboard tuning schedules for all Detroit Opera events; manage contracts, working relationship, communication, and schedule for tuning technician(s).
Serve as a system administrator for ArtsVision and as primary production department representative for ArtsVision.
Schedule and prepare agendas and materials and manage cross-departmental production meetings involving artistic, marketing/PR, facilities, events, education-community, dance, etc. to ensure transparency and clarity of information.

Required Qualifications:

Bachelor’s Degree in performing arts field, production, technical, or equivalent professional experience
Three or more years of experience working for a performing arts organization or production experience

Proactive approach and problem-solving attitude; ability to make informed decisions and discern when issues need to be escalated
Superior planning and organizational skills along with a high attention to detail is essential

Ability to handle emergencies, prioritize projects and meet deadlines

Excellent communication skills with the ability to collaborate in a team environment across the institution to achieve overall collective goals
Demonstrated independent, mature judgment
Ability to consistently maintain a professional image and demeanor, especially in stressful situations

Ability to approach needs creatively, accurately and quickly to resolve problems and achieve successful outcomes within a larger organizational context

Proficient with Microsoft Office and able to learn and use various database and planning software
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.

Desired Qualifications:

Experience working with unions
Supervisory experience
Ability to travel locally, nationally, and internationally

Essential functions/physical demands:

The physical requirements of this position are related to a standard office environment.
The person in this position utilizes a phone, computer and screen, and other office equipment.
The person in this position works a flexible schedule that includes evenings, weekends, and some holidays

The person in this position navigates throughout the building, including stairwells, stacks locations, work areas, common areas in the building.
The person in this position ascends and descends stairwells multiple times during a shift
The person in this position moves and/or transports materials that may weigh up to 25 pounds.
The person in this position maintains a static position at an assigned service or work location from 2 hours to 4 hours continuously.

Application Deadline

Security Officer, Part-Time

Department: Safety and Security

Classification: Non-Exempt

Work Schedule, Shifts Available:

Sat.-Sun., 3-11 PM (16 hrs./week)

Sat.-Sun., 9 PM-9AM (24 hrs./week)

Sat.-Sun., 9 AM-9 PM (24 hrs./week)

Salary: $15/hr.

How to apply: Qualified applicants should submit their resume by email to employment@motopera.org.

Position Summary:

Detroit Opera (DO) is southeast Michigan’s premier venue for opera and dance, and is a contemporary cultural-corner stone of the City of Detroit. Located in the heart of downtown, near Comerica Park, Detroit Opera offers a dynamic work environment. Through a meticulous security strategy, Detroit Opera Security Officers provide services designed to ensure the protective security of Detroit Opera staff, patrons, visitors and performers; and the Detroit Opera House buildings and grounds. Incumbents in this position will secure premises, personnel, patrons and guests by patrolling property; monitoring surveillance equipment; patrolling and inspecting buildings, equipment, and access points; permitting entry and checking credentials. During performances and other large events with visiting attendees, Security Officers monitor crowds, and provide crowd management services for the safety of visitors, employees and artists.  

Responsibilities:

Patrol and secure the Detroit Opera House.

Monitor and analyze CCTV camera footage.
Protect company assets relative to theft, assault, fire and other safety issues; guard valuables in a secure area
Respond to alarms and emergencies, communicate any irregularities with management
Keep a thorough incident report record; follow procedures for various initiatives including fire prevention, traffic control and accident investigations 
Check visitors in and out of the Detroit Opera House, and escort visitors around the premises.

Guard valuables in a secure area
Ensure compliance with government regulations

Required Qualifications:

High school diploma or GED equivalent

Ability to pass state background check
Clean driving record 
Minimum 1 year of relevant security experience 
Demonstrated ability to work ethically and dependably

Desired Qualifications:

First aid/CPR-certified
Customer service experience

Essential functions/physical demands:

The person in this position navigates different areas through the building including stairwells, work areas, parking structure, and patron areas as part of building security checks.  
The person in this position ascends and descends stairwells multiple times during a shift, as part of building security checks.
The person in this position stands for up to 3 hours at a time.
The person in this position occasionally lifts heavy objects up to 60 lbs.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. Applications will be reviewed as received throughout the posting period and continue until the position is filled.

Department: Marketing and Communications

Classification: Full-Time, Exempt

Work Schedule: Monday-Friday (some weekends/evenings may be required, in accordance with the performance schedule)

How to apply: Qualified applicants should submit their resume via email to employment@detroitopera.org

Position Summary:

Detroit Opera’s (DO) website is the organization’s most valuable tool in communicating with its patrons and the general public, serving as a marketing and ticket-selling platform, and serving as a hearth to tell the company’s story. DO’s Website & Social Media Manager position (WSMM) is preeminent creator, steward, and manager of this website, improving the company’s online presence and website functionality, with an understanding of the organization’s complex needs as a producing and presenting opera and dance company, as well as a rental venue, providing the region with a variety of other performances. DO’s WSMM is a savvy website manager with strong information technology and problem-solving skills; an experienced developer, who is able to implement new design and integrate new technology; and an adept colleague with tactful communication skills, who is able to work with multiple departments with competing, various website needs.

Position Responsibilities:

Maintain and document ownership of company’s internet domains and social media platforms

Ensure smooth website functionality, both on computer and mobile devices
Fix and troubleshoot website errors, especially as they relate to ticket sales and Tessitura (TNEW) integration
With consideration of the customer experience, adapt webpages to align with the purposes and goals of the institution
Resolve deficiencies uncovered by user and employee feedback and regular testing
Work with the Marketing Department and other key website stakeholders to implement the company vision for website design and features
Convert written, graphic, audio and video components to compatible and accessible web formats
Develop and create new pages
Adhere to company policies concerning the website and online usage

Collect data and analyze on website traffic and similar metrics across platforms
Identify methods to improve search engine optimization (SEO) and website traffic, and work with the Marketing Department to implement these methods
Keep apprised of new website features, uses, and new technologies of other industries
Meet with department heads to best understand their staff’s website needs
Work with various departments who underutilize the platform on new projects, to improve their reach on DO’s website

Train staff on new website features

Required Qualifications:

Bachelor’s degree in Computer Science or related field with three years’ experience as a Website Manager or Web Developer, or equivalent combination of education and experience

Extensive knowledge of website management, analytics, design, and SEO best practices and standards, experience working with WordPress
Highly proficient with HTML5 and CSS; JS and PHP
Proficient with Microsoft Office Suite
Experience working with Tessitura and/or comparable ticketing service software
Demonstrated, strong problem-solving and analytical skills
Demonstrated written and verbal communication skills
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment

Desired Qualifications:

Proficient with Adobe Creative Suite
Experience working or coursework in graphic arts and/or marketing
Knowledge of or background in opera and/or dance

Essential functions/physical demands:

The person in this position remains in a stationary position for long periods of time.
The person in this position occasionally moves throughout the building to access files.
The person in this position occasionally moves materials weighing up to 30 pounds.

Application Deadline

Wig & Makeup Crew Member

Department: Production

Classification: Part-Time, Temporary, Non-Exempt

Work Schedule: Evening and weekend hours which vary per production

Salary: $16/hr.

How to apply: Qualified applicants should submit their resume by email to employment@motopera.org

Position Summary:

 Detroit Opera aspires to influence the future of opera with a goal of invigorating new audiences through new and re-imagined productions, relevant to current times. It is creating an ambitious standard for American opera that emphasizes community, accessibility, artistic risk-taking, and collaboration. It is the premiere venue for opera and dance and is a contemporary cultural corner-stone of the City of Detroit. Located in the heart of downtown, adjacent to Comerica Park, Detroit Opera offers a dynamic work environment. The Wig & Makeup Crew are talented individuals who help transform artists and performers into their characters. Members of the Wig & Makeup Crew work closely with renowned designers to execute their artistic vision.

Specific Responsibilities:

Apply makeup per artistic direction from the Wig & Makeup Designer
Apply wigs per artistic direction from the Wig & Makeup Designer
Maintain positivity and help artists & performers feel confident and comfortable in their appearance

Required Qualifications:

High school diploma or GED equivalent.
Possess a positive attitude and calm demeanor.
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.
Ability to work a flexible schedule that includes evenings, weekends, and some holidays.

Desired Qualifications:

Experience with hair styling and/or makeup application

Essential functions/physical demands:

The person in this position occasionally lifts materials weighing up to 15 pounds
The person in this position stands in a stationary position for periods of time

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. Applications will be reviewed as received throughout the posting period and continue until the position is filled.

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